This incident has been resolved. The fixes we rolled out have restored normal response times across the Shapes platform, and performance has remained stable since. No data was affected. Thank you for your patience.

We've rolled out fixes and response times are back to normal levels. We're continuing to monitor the platform closely and will resolve this incident once we've confirmed it remains stable.

We've identified the causes of the slower response times and are rolling out fixes now. No data is affected. We'll post an update as soon as we have more information.